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T131
May 14, 1:30pm – 2:00pm
Topic: “Reliable, Secure and Always Available VoIP, IMS and
IPTV Networks”
Speaker: Mr Scott Long, Business Development Manager, Mu
Security
Abstract
Carriers are rapidly rolling out innovative, revenue
generating VoIP, IMS and IPTV services but facing a
challenge to ensure that those services meet expected
service availability and reliability levels. To help prevent
costly service outages and degradation, and control
subscriber support costs, carriers use Next Gen IP Service
Assurance Testing and Analysis systems including the
award-winning Mu-4000 appliance. This presentation details
how these systems identify potential sources of service
quality issues before they impact the customer experience or
Next Gen IP infrastructure performance.
Using Next Gen IP Service Assurance Testing and Analysis
systems improves service availability on mobile and fixed
unified-communication services, paving way for maximum
uptime of additional revenue generating services such as
video streaming and interactive services. Business
bottom-line benefits include reduced customer churn and
improved IP service quality through proactive identification
of zero-day vulnerabilities and product weaknesses prior to
service rollout.
Speaker Biography
Scott Long has over 18 years of experience in computers
and networking. Prior to joining Mu Security as the Business
Development Manager, Scott was the Technical Manager for
Pacific Advantage, a sales and marketing company that helped
over 60 companies launching in Asia, overseeing all the
technical sales in China. Prior to that Scott worked at
Allied Telesyn International (China) Ltd as a Customer
Support Engineer, handling all technical pre-sales and
post-sales and have extensive knowledge on network design,
and expert in LAN/MAN/WAN systems.. Scott has also worked as
a Chief Engineer and Manager at Galaxy Security Co. Ltd, the
largest China investment company, overseeing
computer/network/communication system design, deployment and
maintenance. Scott earned his Bachelor degree major in
Electrical and Electronics Engineering from University of
Defence Technology in 1989.<back>
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