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T131
May 14, 1:30pm – 2:00pm
Topic: “Reliable, Secure and Always Available VoIP, IMS and IPTV Networks”
Speaker: Mr Scott Long, Business Development Manager, Mu Security

Abstract
Carriers are rapidly rolling out innovative, revenue generating VoIP, IMS and IPTV services but facing a challenge to ensure that those services meet expected service availability and reliability levels. To help prevent costly service outages and degradation, and control subscriber support costs, carriers use Next Gen IP Service Assurance Testing and Analysis systems including the award-winning Mu-4000 appliance. This presentation details how these systems identify potential sources of service quality issues before they impact the customer experience or Next Gen IP infrastructure performance.

Using Next Gen IP Service Assurance Testing and Analysis systems improves service availability on mobile and fixed unified-communication services, paving way for maximum uptime of additional revenue generating services such as video streaming and interactive services. Business bottom-line benefits include reduced customer churn and improved IP service quality through proactive identification of zero-day vulnerabilities and product weaknesses prior to service rollout.

Speaker Biography
Scott Long has over 18 years of experience in computers and networking. Prior to joining Mu Security as the Business Development Manager, Scott was the Technical Manager for Pacific Advantage, a sales and marketing company that helped over 60 companies launching in Asia, overseeing all the technical sales in China. Prior to that Scott worked at Allied Telesyn International (China) Ltd as a Customer Support Engineer, handling all technical pre-sales and post-sales and have extensive knowledge on network design, and expert in LAN/MAN/WAN systems.. Scott has also worked as a Chief Engineer and Manager at Galaxy Security Co. Ltd, the largest China investment company, overseeing computer/network/communication system design, deployment and maintenance. Scott earned his Bachelor degree major in Electrical and Electronics Engineering from University of Defence Technology in 1989.<back>

 

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